News

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  ‘Seoul Outdoor Library’ Gains Global Recognition as an Innovative Public Service..

  등록일 2024-08-05 글쓴이 seoulsolution

  ‘Seoul Outdoor Library’ was named a best case of ‘innovation in public services’ by the OECD OPSI Recognized as the world’s first model of a ‘social space’ to solve social problems in the post-pandemic era ‘Seoul Outdoor Library,’ which was voted as no. 1 policy by Seoul citizens last year, was selected as an outstanding case in ‘2023 OECD Call for Innovations in Public Services’ led by the Observatory of Public Sector Innovation (OPSI) of the Organisation for Economic Cooperation and Development (OECD), adding yet another accolade to its achievements after receiving awards from the ‘International Federation of Library Associations and Institutions (IFLA),’ the world’s most renowned organization in the library field, for two consecutive years. Co-organized by the OECD and the United Arab Emirates (UAE) government, the call for innovations in public services aims to identify and disseminate innovative social problem-solving practices from around the world. The ‘Seoul Outdoor Library’ was selected as the world’s first model for addressing social challenges that have emerged since the pandemic. The ‘Seoul Outdoor Library’ has provided a safe social space to address ‘depression,’ ‘social disconnection,’ and the citizens’ desire for culture and rest’ after COVID-19. The libraries were visited by 1.7 million people in 2023 alone. 93% of them were satisfied with their experience, and 94% showed their intention to revisit. In addition, 83% of visitors to the libraries were found to have read at least one book, indicating that they are contributing greatly to the promotion of reading. The Seoul Outdoor Library project was also highly commended for its innovative concept of a ‘Buildingless Library,’ which involves building a library in an open public space that everyone can access with ease. The project was also recognized for creating a ‘platform for cooperation and coexistence’ as a venue for continuous exchange between citizens and the local community. The ‘Seoul Outdoor Library’ can be found on the case study library of the OPSI (https://oecd-opsi.org/case_type/opsi). Meanwhile, the Seoul Metropolitan Government (SMG) expanded the ‘Seoul Outdoor Library’ to include Cheonggyecheon Stream this year along with the existing libraries in Seoul Plaza and Gwanghwamun Square, and held 94 events (as of Jul. 28) with various programs. Around 1.4 million people visited the Seoul Outdoor Libraries during their operation, proving once again that they are attractive cultural platforms loved by citizens.

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  Visited by 2 million, the Car-Free Jamsugyo Bridge Festival Returns in Sep. and ..

  등록일 2024-09-03 글쓴이 seoulsolution

  “Car-Free Jamsugyo Bridge Festival” opens on and around Jamsugyo Bridge at Banpo Hangang Park on Sundays from Sep. 1 to Oct. 27. “Enjoy this beautiful river to the fullest in ‘Car-Free Jamsugyo Bridge Festival,’ now one of Hangang River’s signature festivals,” the city government said “Car-Free Jamsugyo Bridge Festival,” a healing playground for all that has become Seoul’s signature festival, returns this autumn with a fresh lineup of programs and activities. According to the Seoul Metropolitan Government (SMG), the festival will take place from Sep. 1 to Oct. 27 on Sundays from 1 PM to 9 PM, on and around Jamsugyo Bridge and Moonlight Square at Banpo Hangang Park. In the first half of this year, the Car-Free Jamsugyo Festival won the hearts of visitors with fresh programs such as the public audition “Hangang Rising Star” along with the “Mask Parade” and “Boat Parade.” This time in the fall, the festival will offer themed programs catering to interests across a variety of areas, including “art,” “play,” “health,” and “relaxation,” where visitors can unwind while enjoying the Rainbow Fountain. For more details about the 2024 Car-Free Jamsugyo Bridge Festival and reservations by program, please visit the official festival website (www.festa-ddooddoo.com, Korean only).

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  Local Self-Government Laws Translated in Multiple Languages for Foreigners in Se..

  등록일 2024-08-27 글쓴이 seoulsolution

  Seoul provides foreign language translations of municipal laws and ordinances in English, Chinese, and other languages for foreign nationals studying and working in Seoul Foreign residents are primarily interested in local laws on water supply, followed by construction, and municipal taxes and the city government has translated the largest number of local ordinances among Korean local governments A city official says, “It will continue to translate the local self-government laws into foreign languages to ensure that over 260,000 registered foreign nationals can live in Seoul without inconvenience.” The Seoul Metropolitan Government (SMG) announced that the city government has provided translations of its local self-government laws for foreign nationals living, studying or working in Seoul. The translated versions basically include English and Chinese translations are added for some ordinances since 2016. Seoul Legal Administration Services (English): https://legal.seoul.go.kr/legal/english/front/page/main.html Through this project, the SMG translated 356 local self-government laws into English, which accounts for 32.2% of the city’s total 1,105 ordinances. Seoul Legal Administrative Services offers many other useful translations of various local laws to help international residents in the city. This year, the city will provide translations of more than 30 helpful local self-government laws, including the Seoul Metropolitan Government Ordinance on the Crime Damage Prevention for Socially Vulnerable Persons, with regard to providing relief goods to foreign residents and socially marginalized groups, who are vulnerable to crime. The SMG said that it will actively promote the translation project through Seoul Foreign Resident Center, Counseling Center for Migrant Women, and international student support centers at universities in Seoul.  

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  The 120 Dasan Call Center Goes to the World to Share Its Expertise in Civil Cons..

  등록일 2024-08-14 글쓴이 seoulsolution

  The 120 Dasan Call Foundation plans to visit Ulaanbaatar City Hall on Thu, Aug. 15 to collaborate on establishing a call center system Has been actively exchanging and cooperating with Mongolia, Thailand, and Iran since 2022, strengthening its position as a leading global contact center The Seoul 120 Dasan Call Foundation will visit the Ulaanbaatar City Hall and the Information Inquiry Center (Call Center) in Mongolia on Aug. 15 to explore efficient ways to handle civil complaints and share advanced operating practices of computerized call center system accumulated by the Dasan Call Center to engage in in-depth discussions on mutual cooperation and development strategies. This visit is expected to mark a significant step forward in the development of informatization of both countries. The 120 Dasan Call Foundation aims to contribute to the innovation of administrative services in Mongolia by sharing experiences in building a standardized consultation database, implementing AI systems, and handling malicious complaints. In addition to Mongolia, various institutions from countries such as Iran, Japan, and Thailand have shown great interest in and have requested for benchmarking the operation of civil complaint management services such as smart consultation systems. In response, the 120 Dasan Call Foundation is actively working to spread its advanced practices of call center consultation operations overseas to establish itself as a world’s leading contact center beyond a representative administrative services center of Seoul. ‘The 120 Dasan Call Foundation’ was launched as the 120 Dasan Call Center in September 2007 during Mayor Oh Se-hoon’s tenure, under the slogan “Resolving civil complaints of Seoul through one phone call.” The 120 Dasan Call Center has been consistently striving to enhance citizen satisfaction and communication convenience by offering comprehensive and professional municipal consultation services.